Increase growth and profit  through good service
Increase growth and profit through good service
Our aftermarket solutions

Experts in After Sales 

For industrial companies, growth and profit depend on their parts business and on providing new, innovative services. Benefit from our sophisticated concepts and strategies for developing a successful After Sales service, tailored precisely to your needs. This allows you to optimally utilize your resources and remain competitive in the long-term.

The After Sales of today leads to the business of tomorrow

Inspire customers – and gain their long-term loyalty to your products, your services and your brands. Any company wanting to have long-term success in the market needs a professional aftermarket service. That presents many companies with significant challenges, from deciding on the right strategy through to developing new processes. We show you how to shape your aftermarket business and turn your customer service into a unique experience – from successful point-of-sale concepts to individual logistics solutions for your spare parts business. We give you all the tools you need.

Use profitable business models to set the right course for your company’s future.

Everything from a single source – STAR expertise at a glance

    We showcase your product perfectly: experience our innovative communication concepts on social media, in print or online.
    Our sophisticated logistics expertise ensures your products are always in the right place at the right time.
    As consultants in sales and aftermarket, we guide you through your digital transformation and help you to inspire your customers in the long term. Now and in the future.
  • IT
    These days, smart technologies are the engine behind every business: we develop bespoke systems for you, analyze your key indicators and use these to optimize your processes.
    From the concept to end-of-life: our experts are there to advise you throughout the entire project and will help you to successfully implement it.
    We support your project using the appropriate hardware and software, dependent on your needs, and also supplement this with our E/E services.
  • After Sales
    Competitive after sales needs strong strategies and well thought-out concepts. Make your parts business fit for the future with us: make optimum use of your resources and inspire your customers with convincing services.
  • Vehicle electronics
    Are you ready for the mobility of tomorrow? Put trend-setting innovations on the road today with our experts. State-of-the-art tools and the latest technologies support your developments in the areas of electromobility, autonomous driving or intelligent assistance systems.
  • Digitalization
    The Internet of Things (IoT) has become an indispensable part of our everyday lives: smart refrigerators help us shop, while networked heating systems ensure an optimal indoor climate. At the same time, companies use IoT to optimize their processes and increase their efficiency. Let us help you find the right digitization strategy for you and take your customers with you into a digital future.

Solutions that will always keep you one step ahead

Do you have a question for our experts?
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  • BDU - Bundesverband Deutscher Unternehmensberater e.V.
  • Top Empleyer - Automotive Deutschland 2016
  • kununu - Top Company
  • EY Entrepreneur des Jahres 2013
  • Fair Company 2015
  • TÜV Süd - ISO 9001
  • Beste Berater 2015
  • Deutschlands kundenorientierte Dienstleister 2011
  • Top 100 - 2011
  • TOP Consultant
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